| I. | INTRODUCTION | 1-5 |
| II. | THE ROLE OF ACAS | 6 |
| Routing of communications | 7-8 |
| III. | TERMS AND ABBREVIATIONS | 9-16 |
| IV. | APPLICATION OF THE SCHEME | 17 |
| V. | ARBITRATORS' TERMS OF REFERENCE | 18 |
| VI. | SCOPE OF THE SCHEME | |
| Cases that are covered by the Scheme | 19-21 |
| Waiver of jurisdictional issues | 22-23 |
| Inappropriate cases | 24 |
| VII. | ACCESS TO THE SCHEME | 25 |
| Requirements for entry into the Scheme | 26-28 |
| Notification to ACAS of an Arbitration Agreement | 29 |
| Consolidation of proceedings | 33 |
| VIII. | SETTLEMENT AND WITHDRAWAL FROM THE SCHEME | |
| Withdrawal by the Employee | 34 |
| Withdrawal by the Employer | 35 |
| Settlement | 36-40 |
| IX. | APPOINTMENT OF AN ARBITRATOR | |
| The Arbitration Panel | 41 |
| Appointment to a case | 42-43 |
| Arbitrator’s duty of disclosure | 44-45 |
| Removal of arbitrators: English/Welsh arbitrations | 46EW-53EW |
| Removal of arbitrators: Scottish arbitrations | 54S-59S |
| Death of an arbitrator | 60 |
| Replacement of arbitrators | 61-62 |
| X. | GENERAL DUTY OF THE ARBITRATOR | 63-64 |
| XI. | GENERAL DUTY OF THE PARTIES | 65 |
| XII. | CONFIDENTIALITY AND PRIVACY | 66-67 |
| XIII. | ARRANGEMENTS FOR THE HEARING | |
| Initial arrangements | 68-71 |
| Expedited hearings | 72 |
| Venue | 73-74 |
| Assistance | 75 |
| Travelling expenses/loss of earnings | 76-77 |
| Applications for postponements of, or different venues for, initial hearings | 78-80 |
| XIV. | NON-COMPLIANCE WITH PROCEDURE | 81 |
| XV. | OUTLINE OF PROCEDURE BEFORE THE HEARING | 82 |
| Written materials | 83-88 |
| Submissions, evidence and witnesses not previously notified | 89-90 |
| Requests for documents | 91 |
| Requests for attendance of witnesses | 92 |
| Preliminary hearings and directions | 93-94 |
| XVI. | OUTLINE OF PROCEDURE AT THE HEARING | |
| Arbitrator’s overall discretion | 95 |
| Language | 96 |
| Witnesses | 97 |
| Examination by the arbitrator | 98 |
| Representatives | 99 |
| Strict rules of evidence | 100 |
| Non-attendance at the hearing | 101-102 |
| Post-hearing written materials | 103 |
| XVII. | QUESTIONS OF EC LAW, THE HUMAN RIGHTS ACT 1998 AND DEVOLUTION ISSUES | |
| Appointment of legal adviser | 104-107 |
| Court determination of preliminary points: English/Welsh arbitrations | 108EW |
| Court determination of preliminary points: Scottish arbitrations | 109S-110S |
| XVIII. | AWARDS | |
| Form of the award: English/Welsh arbitrations | 111EW-113EW |
| Form of the award: Scottish arbitrations | 114S-116S |
| Remedies | 117 |
| IXX. | AWARDS OF COMPENSATION | 118-120 |
| XX. | ISSUE OF AWARDS AND CONFIDENTIALITY | 121-122 |
| XXI. | CORRECTION OF AWARDS | |
| Scrutiny of awards by ACAS | 123 |
| Correction by the arbitrator | 124-131 |
| XXII. | EFFECT OF AWARDS, ENFORCEMENT AND INTEREST | |
| Effect of awards | 132-134 |
| Enforcement | 135EW-136S |
| Interest | 137 |
| XXIII. | CHALLENGING THE AWARD | |
| Challenges on grounds of substantive jurisdiction: English/Welsh arbitrations | 138EW |
| Challenges on grounds of substantive jurisdiction: Scottish arbitrations | 139S-144S |
| Challenges for serious irregularity: English/Welsh arbitrations | 145EW |
| Challenges for serious irregularity: Scottish arbitrations | 146S-150S |
| Appeals on questions of EC law, the Human Rights Act 1998 and devolution issues: English/Welsh arbitrations | 151EW |
| Appeals on questions of EC law, the Human Rights Act 1998 and devolution issues: Scottish arbitrations | 152S-155S |
| Time limits and other procedural restrictions on challenges to awards: English/Welsh arbitrations | 156EW |
| Time limits and other procedural restrictions on challenges to awards: Scottish arbitrations | 157S-159S |
| Common law challenges and saving | 160EW-161S |
| Exclusion of stated case procedure | 162S |
| Challenge or appeal: effect of order of the court | 163EW-164S |
| XXIV. | LOSS OF RIGHT TO OBJECT | 165 |
| XXV. | IMMUNITY | 166-167 |
| XXVI. | MISCELLANEOUS PROVISIONS | |
| Requirements in connection with legal proceedings | 168EW |
| Service of documents and notices on ACAS or the ACAS Arbitration Section | 169-170 |
| Service of documents or notices on any other person or entity (other than ACAS or the ACAS Arbitration Section) | 171-173 |
| Powers of court in relation to service of documents | 174EW |
| Reckoning periods of time | 175EW-176S |
| XXVII. | GOVERNING LAW ETC | 177EW-178S |
| APPENDIX A: WAIVER OF RIGHTS: English/Welsh arbitrations | |
| APPENDIX B: WAIVER OF RIGHTS: Scottish arbitrations | |