OpenLegislation

Regulation 9 Complaints

Original text. Later amendments are not shown.

(1)

The licensing authority shall consider any complaints which it receives relating to the provision of facilities for adventure activities by licence-holders and shall, if it considers it necessary, cause those complaints to be investigated.

(2)

Following the investigation of a complaint the authority shall take such action as it considers appropriate and, in particular, it may—

(a)

revoke or vary the relevant licence;

(b)

refer the matter to the relevant enforcing authority.

(3)

Where a complaint has been investigated by the authority the authority shall advise the complainant of the result of that investigation and of any action taken by it in consequence.