Regulation 4 Information to be provided to a complainant etc.
(1)
Where a local authority becomes aware that a person or child intends to make representations under section 24D of the Act or, as the case may be, section 26 of the Act it must—
(a)
provide that person or that child with information about advocacy services; and
(b)
offer that person or that child help in obtaining an advocate.
(2)
Where a local authority receives representations from a complainant it must—
(a)
provide the complainant with information about advocacy services; and
(b)
offer the complainant help in obtaining an advocate.