# Apprenticeships, Skills, Children and Learning Act 2009, Section 150: Investigation of complaints


(1) Ofqual may investigate, or make arrangements for the investigation of, complaints in relation to the award or authentication of a regulated qualification.
(2) Arrangements made under subsection (1) may in particular include arrangements for the referral of complaints to an independent party.
(3) “An independent party” means—
(a) an individual who is not a member of Ofqual or Ofqual's staff, or
(b) a body none of whose members is a member of Ofqual or Ofqual's staff.

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Source: https://www.legislation.gov.uk/ukpga/2009/22/section/150 (the official version)
Page: https://openlegislation.uk/apprenticeships-skills-children-and-learning-act-2009/section-150
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.