{
  "url": "https://openlegislation.uk/armed-forces-service-complaints-and-financial-assistance-act-2015-transitional-and-savings-provisions-regulations-2015/regulation-3",
  "json_url": "https://openlegislation.uk/armed-forces-service-complaints-and-financial-assistance-act-2015-transitional-and-savings-provisions-regulations-2015/regulation-3.json",
  "legislation": "uksi/2015/1969",
  "legislation_title": "The Armed Forces (Service Complaints and Financial Assistance) Act 2015 (Transitional and Savings Provisions) Regulations 2015",
  "legislation_url": "https://openlegislation.uk/armed-forces-service-complaints-and-financial-assistance-act-2015-transitional-and-savings-provisions-regulations-2015",
  "path": "regulation/3",
  "kind": "regulation",
  "number": "3",
  "heading": "Finalised complaints",
  "text": "(1) A pre-commencement complaint is finalised if, before the commencement date, it has been—\n(a) withdrawn;\n(b) subject to paragraph (2), refused at an initial stage;\n(c) subject to paragraph (3), refused at a referral stage; or\n(d) the subject of a decision of the Defence Council (or a service complaint panel to which the Defence Council delegated the making of the decision) under section 334(7) and (8) as to—\n(i) whether the complaint is well-founded; and\n(ii) if so, the appropriate redress,\nwhich has been notified to the complainant.\n(2) Paragraph (1)(b) does not apply to a complaint where the complainant was notified of the refusal after 1st October 2015.\n(3) Paragraph (1)(c) does not apply to a complaint where the complainant was notified of the refusal after 3rd December 2015.\n(4) For the purposes of this regulation, a pre-commencement complaint has been refused at a referral stage if either of the following decisions has been made—\n(a) a decision by the prescribed officer not to refer the complaint to a superior officer or the Defence Council under old regulation 21(c); or\n(b) a decision by the superior officer not to refer the complaint to the Defence Council under old regulation 25(c).",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "I",
      "label": "I1",
      "text": "Reg. 3 in force at 1.1.2016, see reg. 1"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2015/1969/regulation/3",
    "retrieved_at": "2026-10-28T23:29:44.886170+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}