{
  "url": "https://openlegislation.uk/armed-forces-service-complaints-and-financial-assistance-act-2015-transitional-and-savings-provisions-regulations-2015/regulation-4",
  "json_url": "https://openlegislation.uk/armed-forces-service-complaints-and-financial-assistance-act-2015-transitional-and-savings-provisions-regulations-2015/regulation-4.json",
  "legislation": "uksi/2015/1969",
  "legislation_title": "The Armed Forces (Service Complaints and Financial Assistance) Act 2015 (Transitional and Savings Provisions) Regulations 2015",
  "legislation_url": "https://openlegislation.uk/armed-forces-service-complaints-and-financial-assistance-act-2015-transitional-and-savings-provisions-regulations-2015",
  "path": "regulation/4",
  "kind": "regulation",
  "number": "4",
  "heading": "Pre-commencement complaints where there has been two decisions on the complaint",
  "text": "(1) Sections 334 to 336A and 338, and provisions made under them, continue to have effect in relation to a pre-commencement complaint where before the commencement date—\n(a) a prescribed officer has referred the complaint to a superior officer under old regulation 21(c) (referral following a first substantive decision by the prescribed officer); and\n(b) the superior officer has notified the complainant of his or her decision under old regulation 24.\n(2) Paragraph (1) does not apply to a finalised complaint.\n(3) A complaint to which paragraph (1) applies is referred to in these Regulations as “a Part 2 complaint”.\n(4) In its application to a communication purporting to relate to a Part 2 complaint, old regulation 19(b) (further communications amounting to a new complaint) applies as if—\n(a) the reference to “these Regulations” were to the new regulations; and\n(b) the reference to “a new service complaint” were to a service complaint within the meaning of section 340A.",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "I",
      "label": "I1",
      "text": "Reg. 4 in force at 1.1.2016, see reg. 1"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2015/1969/regulation/4",
    "retrieved_at": "2026-10-28T23:29:44.886170+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}