# The Armed Forces (Service Complaints and Financial Assistance) Act 2015 (Transitional and Savings Provisions) Regulations 2015, Regulation 4: Pre-commencement complaints where there has been two decisions on the complaint

Extent: E+W+S+N.I.

(1) Sections 334 to 336A and 338, and provisions made under them, continue to have effect in relation to a pre-commencement complaint where before the commencement date—
(a) a prescribed officer has referred the complaint to a superior officer under old regulation 21(c) (referral following a first substantive decision by the prescribed officer); and
(b) the superior officer has notified the complainant of his or her decision under old regulation 24.
(2) Paragraph (1) does not apply to a finalised complaint.
(3) A complaint to which paragraph (1) applies is referred to in these Regulations as “a Part 2 complaint”.
(4) In its application to a communication purporting to relate to a Part 2 complaint, old regulation 19(b) (further communications amounting to a new complaint) applies as if—
(a) the reference to “these Regulations” were to the new regulations; and
(b) the reference to “a new service complaint” were to a service complaint within the meaning of section 340A.

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Source: https://www.legislation.gov.uk/uksi/2015/1969/regulation/4 (the official version)
Page: https://openlegislation.uk/armed-forces-service-complaints-and-financial-assistance-act-2015-transitional-and-savings-provisions-regulations-2015/regulation-4
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.