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Regulation 18 Handling of complaints by the Minister

Original text. Later amendments are not shown.

(1)

This regulation applies where a complaint has been recorded by the Minister unless the complaint—

(a)

is one which has been, or must be, referred to the Director General under regulation 24; and

(b)

is not for the time being either referred to the Minister under regulation 26 or the subject of a determination under regulation 37.

(2)

The Minister is not to be required by virtue of any provisions of these Regulations to take any action in relation to the complaint but may handle the complaint in whatever manner the Minister thinks fit, or take no action in relation to the complaint.