# The Building (Higher-Risk Buildings Procedures) (Wales) Regulations 2025, Regulation 27: New client etc.

Extent: E+W

(1) Subject to paragraphs (4) and (5), if, at any time after building control approval for HRB work, a stage of HRB work or work to existing HRB is granted, a person (in this regulation “C”) ceases to be the client in relation to the work, they must, within 14 days after the date they cease to be the client, provide the client (in this regulation “N”) with—
(a) a copy of the golden thread information;
(b) information (including plans, drawings and other documents) which is sufficient to detail the work comprised in the project;
(c) a document explaining the arrangements made under regulation 11R (suitable arrangements to ensure compliance with requirements etc.) of the 2010 Regulations;
(d) a statement, signed by C, which—
(i) provides the date C ceased to be the client, and
(ii) confirms that—
(aa) C has fulfilled their duties as the client under Part 2B (dutyholders and competence) of the 2010 Regulations,
(bb) C has provided a copy of the golden thread information to N, and
(cc) as far as C is aware, on the day they cease to be client, the design work, and the building work (if any has been carried out by that date), complies with all applicable requirements of the 2010 Regulations.
(2) Subject to paragraph (3), N must—
(a) within 28 days of the date when N becomes the client, give a notice to the building control authority which—
(i) states the date N became the client;
(ii) states the date when C ceased to be the client;
(iii) confirms N has received the documents referred to in paragraph (1);
(iv) confirms N is aware of the requirements imposed on a client by the building regulations;
(v) includes a copy of C’s statement under paragraph (1)(d), and
(b) ensure—
(i) a record is made of the change of client in the change control log;
(ii) the construction control plan is revised under regulation 18 (change control) to reflect the change.
(3) Where N is not able—
(a) to confirm they have received the documents referred to in paragraph (1), or
(b) to provide a copy of C’s statement under paragraph (1)(d),
the notice sent under paragraph (2)(a) must explain the reasons for not providing the confirmation or not including a copy of the statement.
(4) Where—
(a) a trustee in bankruptcy has been appointed in relation to a client, or
(b) C’s property (or any part of it that includes the HRB project) vests in a liquidator under section 145 of the Insolvency Act 1986,
that person (IP) is not to be treated as a new client provided no building work has been carried out since their appointment or vesting, and where IP then disposes of C’s property to a new client, paragraph (1) applies to IP as if—
(i) sub-paragraphs (c) and (d) (except paragraph (ii)(bb)) were omitted, and
(ii) where they are not able to confirm they have the documents referred to in paragraph (1)(a), the notice sent under paragraph (2) by N must explain the reasons for not providing the confirmation.
(5) Where—
(a) a deputy has been appointed by the Court of Protection in relation to C’s property and financial affairs, or
(b) a person has power of attorney in relation to C’s property and they intend to act in the capacity of the client,
paragraph (6) applies instead of paragraph (1).
(6) Where paragraph (5) applies, a person who has taken over as the client on behalf of C must, within 28 days of taking any step as a client—
(a) give a notice to the building control authority which—
(i) states the date they took over as the client on behalf of C;
(ii) confirms they have—
(aa) a copy of the golden thread information;
(bb) information (including plans, drawings and other documents) which is sufficient to detail the work comprised in the project;
(cc) a document explaining the arrangements made under regulation 11R (suitable arrangements to ensure compliance with requirements etc.) of the 2010 Regulations;
(iii) confirms they are aware of the requirements imposed on a client by the building regulations;
(iv) includes a statement, signed by them, which confirms that as far as they are aware, on the date of the notice, the design work, and the building work (if any has been carried out by that date), complies with all applicable requirements of the building regulations, and
(b) ensure—
(i) a record is made of them taking over as the client on behalf of C in the change control log;
(ii) the construction control plan is revised, under regulation 18 (change control), to reflect the change.
(7) Where the person who has taken over as the client on behalf of C is not able to confirm they have the documents referred to in paragraph (6)(a)(ii) or make the statement required by paragraph (6)(a)(iv), then the notice sent under paragraph (6)(a) must explain the reasons for not providing the confirmation or not providing the statement.
(8) Subject to paragraph (9), where C dies, C’s personal representative (“PR”) must, within 28 days of issue of grant to administer C’s estate give a notice to the building control authority which—
(a) states the date of issue of grant to administer C’s estate,
(b) states the date when C died,
(c) confirms PR has—
(i) a copy of the golden thread information;
(ii) information (including plans, drawings and other documents) which is sufficient to detail the work comprised in the project;
(iii) a document explaining the arrangements made under regulation 11R (suitable arrangements to ensure compliance with requirements etc.) of the 2010 Regulations, and
(d) states whether or not PR intends to act as the client in relation to the project.
(9) Where PR is not able to confirm they have the documents referred to in paragraph (8)(c), the notice sent under paragraph (8) must explain the reasons for not providing the confirmation.
(10) Where PR intends to act as the client in relation to the project, PR must—
(a) comply with paragraph (2) (except paragraphs (iii), (iv) and (v) of sub-paragraph (a)), and
(b) in the notice to be provided under paragraph (2) additionally confirm they have—
(i) a copy of the golden thread information,
(ii) information (including plans, drawings and other documents) which is sufficient to detail the work comprised in the project, and
(iii) a document explaining the arrangements made under regulation 11R (suitable arrangements to ensure compliance with requirements etc.) of the 2010 Regulations.
(11) Where PR is not able to confirm they have the documents referred to in paragraph (10), the notice referred to in paragraph (10) must explain the reasons for not providing the confirmation.
(12) For the purposes of this regulation, a person is to be treated as a new client where a project is carried out for them instead of C but a person is not to be regarded as a new client by reason solely of their purchase of, or their entering into a contract to purchase, a legal interest in a dwelling created or to be created in the higher-risk building.
(13) For the purposes of section 35(2) of the 1984 Act (provisions for which offence does not apply), paragraphs (6) and (8) are prescribed.
(14) For the purposes of section 35B(7)(a) of the 1984 Act (provisions for which compliance notice may not be given), paragraphs (6) and (8) are prescribed.
(15) The requirements of this regulation do not apply—
(a) to a domestic client except where, under regulation 11T(1) of the 2010 Regulations a domestic client has assigned duties to themselves, or
(b) to work to existing HRB which consists only of—
(i) scheme work,
(ii) exempt work, or
(iii) work to which regulation 10 (notification of emergency repairs to existing HRB) applies.
(16) In this regulation—
“HRB project” (“prosiect ARU”) means the work described in the initial notice given under section 47 of the 1984 Act.

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Source: https://www.legislation.gov.uk/wsi/2025/1321/regulation/27 (the official version)
Page: https://openlegislation.uk/building-higher-risk-buildings-procedures-wales-regulations-2025/regulation-27
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.