Paragraph 11 Review
Where the Department makes a supplementary financial assistance payment, a recipient aggrieved by the amount of that payment may request the Department to review the payment amount in accordance with this paragraph.
A request for a review shall be made to the Department no later than 21 days from the date of the notification under paragraph 8(4) of the amount of the supplementary financial assistance payment.
A request to review shall be in writing and shall give full particulars of the grounds upon which a review of the supplementary financial assistance payment amount is sought.
Upon receipt of a request under sub-paragraph (2), the Department shall review the supplementary financial assistance payment amount as requested.
Following a review under sub-paragraph (4) the Department may—
confirm the amount of the supplementary financial assistance payment made; or
substitute a new supplementary financial assistance payment amount.
As soon as reasonably practicable after a review under sub-paragraph (4), the Department shall notify the result of the review in writing to the person making the request for it and shall give the reasons for the result.