{
  "url": "https://openlegislation.uk/bus-services-wales-act-2026/section-11",
  "json_url": "https://openlegislation.uk/bus-services-wales-act-2026/section-11.json",
  "legislation": "asc/2026/2",
  "legislation_title": "Bus Services (Wales) Act 2026",
  "legislation_url": "https://openlegislation.uk/bus-services-wales-act-2026",
  "path": "section/11",
  "kind": "section",
  "number": "11",
  "heading": "Power to make supplementary provision about local bus service contracts",
  "text": "(1) Regulations may make provision about terms that must be included in a local bus service contract.\n(2) That provision may relate to any of the following matters (among others)—\n(a) punctuality, reliability and safety;\n(b) frequency and timing;\n(c) routes and areas of operation;\n(d) arrangements for determining when passengers are taken up or set down;\n(e) embarkation points and disembarkation points;\n(f) booking journeys;\n(g) record keeping;\n(h) vehicles (including facilities to be made available and information to be displayed on vehicles), vehicle emissions, and types of fuel or power;\n(i) connections to public passenger transport services and to section 19 services;\n(j) passenger journeys involving travel on more than one local bus service, or travel on both a local bus service and public passenger transport services or section 19 services;\n(k) ticketing, fares, and how entitlement to travel may be evidenced;\n(l) education and training;\n(m) interaction with customers, including in connection with customer feedback, and procedures for dealing with complaints and incidents;\n(n) compliance with statutory requirements;\n(o) incentives for improving the quality of a service;\n(p) facilities and amenities to be made available to any person;\n(q) payments to any person.\n(3) Regulations under subsection (1) may—\n(a) set out a standard form for terms that must be included in a local bus service contract;\n(b) prescribe circumstances in which that standard form may or must be used in a local bus service contract.",
  "extent": "E+W",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "I",
      "label": "I1",
      "text": "S. 11 in force at 3.2.2026, see s. 48(1)(c)"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/asc/2026/2/section/11",
    "retrieved_at": "2026-10-29T20:17:40.236412+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}