# The Child Minding and Day Care (Wales) Regulations 2010, Regulation 34: Local resolution

Extent: E+W

(1) Complaints that are dealt with locally must be resolved by the registered person as soon as reasonably practicable and in any event within 14 days.
(2) Where the complaint is resolved under paragraph (1), the registered person must confirm in writing to the complainant the agreed resolution.
(3) The registered person must, at the request of the Welsh Ministers or any local authority which has arranged for the provision of child minding or day care for a relevant child, confirm the local resolution of a complaint.
(4) The time limit in paragraph (1) may be extended for up to a further 14 days with the agreement of the complainant.

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Source: https://www.legislation.gov.uk/wsi/2010/2574/regulation/34 (the official version)
Page: https://openlegislation.uk/child-minding-and-day-care-wales-regulations-2010/regulation-34
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.