Paragraph 5 Arbitration procedure
(1)
Subject to sub-paragraph (2) below, the respondent shall, within 28 days of receiving his copy of the completed claim form, send to both the arbitrator and the claimant—
(a)
a statement of his response to the claim; and
(b)
a copy of every document upon which he wishes to rely.
(2)
The arbitrator may on the application of the respondent extend the period of 28 days referred to in sub-paragraph (1) above by a period not exceeding 14 days, by notifying each party of the extension.