# Communications Act 2003, Paragraph 8


In relation to the implementation of the measures set out in paragraphs 6 and 7, establish and operate a complaints procedure which must be transparent, easy to use and effective, and must not affect the ability of a person to bring a claim in civil proceedings.

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Source: https://www.legislation.gov.uk/ukpga/2003/21/schedule/15A/paragraph/8 (the official version)
Page: https://openlegislation.uk/communications-act-2003/schedule-15A/paragraph-8
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.