{
  "url": "https://openlegislation.uk/communications-act-2003/section-362BN",
  "json_url": "https://openlegislation.uk/communications-act-2003/section-362BN.json",
  "legislation": "ukpga/2003/21",
  "legislation_title": "Communications Act 2003",
  "legislation_url": "https://openlegislation.uk/communications-act-2003",
  "path": "section/362BN",
  "kind": "section",
  "number": "362BN",
  "heading": "Complaints procedures",
  "text": "The provider of a designated radio selection service must establish and maintain procedures for the handling and resolution of complaints made by providers of relevant internet radio services that the provider is failing, or has failed, to comply with a duty or prohibition in section 362BI.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "F",
      "label": "F1",
      "text": "Pt. 3B inserted (23.8.2024 except for the insertion of ss 362BI, 362BJ, 362BN) by Media Act 2024 (c. 15), ss. 48(1), 55(3)(f); S.I. 2024/858, reg. 2(1)(s)"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/ukpga/2003/21/section/362BN",
    "retrieved_at": "2026-10-29T09:18:16.154105+00:00",
    "licence": "OGL-UK-3.0",
    "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
    "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
  }
}