{
  "url": "https://openlegislation.uk/consumer-contracts-information-cancellation-and-additional-charges-regulations-2013/regulation-20",
  "json_url": "https://openlegislation.uk/consumer-contracts-information-cancellation-and-additional-charges-regulations-2013/regulation-20.json",
  "legislation": "uksi/2013/3134",
  "legislation_title": "The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013",
  "legislation_url": "https://openlegislation.uk/consumer-contracts-information-cancellation-and-additional-charges-regulations-2013",
  "path": "regulation/20",
  "kind": "regulation",
  "number": "20",
  "heading": "Defence of due diligence",
  "text": "(1) In any proceedings against a person (A) for an offence under regulation 19 it is a defence for A to prove—\n(a) that the commission of the offence was due to—\n(i) the act or default of another, or\n(ii) reliance on information given by another, and\n(b) that A took all reasonable precautions and exercised all due diligence to avoid the commission of such an offence by A or any person under A's control.\n(2) A person is not entitled to rely on the defence provided by paragraph (1) without leave of the court unless—\n(a) that person has served on the prosecutor a notice in writing giving such information as was in that person's possession identifying or assisting in the identification of the other person; and\n(b) the notice is served on the prosecutor not less than 7 days before the hearing of the proceedings or, in Scotland, 7 days before the intermediate diet or 14 days before the trial diet, whichever is earlier.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2013/3134/regulation/20",
    "retrieved_at": "2026-10-29T00:32:18.636089+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}