# The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, Regulation 20: Defence of due diligence


(1) In any proceedings against a person (A) for an offence under regulation 19 it is a defence for A to prove—
(a) that the commission of the offence was due to—
(i) the act or default of another, or
(ii) reliance on information given by another, and
(b) that A took all reasonable precautions and exercised all due diligence to avoid the commission of such an offence by A or any person under A's control.
(2) A person is not entitled to rely on the defence provided by paragraph (1) without leave of the court unless—
(a) that person has served on the prosecutor a notice in writing giving such information as was in that person's possession identifying or assisting in the identification of the other person; and
(b) the notice is served on the prosecutor not less than 7 days before the hearing of the proceedings or, in Scotland, 7 days before the intermediate diet or 14 days before the trial diet, whichever is earlier.

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Source: https://www.legislation.gov.uk/uksi/2013/3134/regulation/20 (the official version)
Page: https://openlegislation.uk/consumer-contracts-information-cancellation-and-additional-charges-regulations-2013/regulation-20
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.