{
  "url": "https://openlegislation.uk/consumer-protection-distance-selling-regulations-2000/regulation-26A",
  "json_url": "https://openlegislation.uk/consumer-protection-distance-selling-regulations-2000/regulation-26A.json",
  "legislation": "uksi/2000/2334",
  "legislation_title": "The Consumer Protection (Distance Selling) Regulations 2000",
  "legislation_url": "https://openlegislation.uk/consumer-protection-distance-selling-regulations-2000",
  "path": "regulation/26A",
  "kind": "regulation",
  "number": "26A",
  "heading": "Complaints – consideration by the CMA",
  "text": "(1) If the CMA agrees to consider a complaint made to it about a breach it shall be under a duty to consider that complaint.\n(2) Paragraphs (3) and (4) of regulation 26 shall apply to the CMA when it is under a duty to consider a complaint as they apply to an enforcement authority.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "F",
      "label": "F1",
      "text": "Reg. 26A inserted (28.3.2013) by The Public Bodies (The Office of Fair Trading Transfer of Consumer Advice Scheme Function and Modification of Enforcement Functions) Order 2013 (S.I. 2013/783), arts. 1(2), 11(4)"
    },
    {
      "type": "F",
      "label": "F2",
      "text": "Word in reg. 26A substituted (1.4.2014) by The Enterprise and Regulatory Reform Act 2013 (Competition) (Consequential, Transitional and Saving Provisions) (No. 2) Order 2014 (S.I. 2014/549), art. 1(1), Sch. 1 para. 28(4) (with art. 3)"
    },
    {
      "type": "F",
      "label": "F3",
      "text": "Word in reg. 26A heading substituted (1.4.2014) by The Enterprise and Regulatory Reform Act 2013 (Competition) (Consequential, Transitional and Saving Provisions) (No. 2) Order 2014 (S.I. 2014/549), art. 1(1), Sch. 1 para. 28(4) (with art. 3)"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2000/2334/regulation/26A",
    "retrieved_at": "2026-10-29T08:31:30.659695+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}