{ "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008", "json_url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008.json", "id": "uksi/2008/1277", "title": "The Consumer Protection from Unfair Trading Regulations 2008", "short_title": "Consumer Protection from Unfair Trading 2008", "long_title": "These Regulations implement Directive 2005/29/EC of the European Parliament and of the Council concerning unfair business-to-consumer commercial practices (OJ No L 149, 11.6.2005, p22) (“the Directive”). These Regulations also implement article 6.2 of Directive 1999/44/EC of the European Parliament and of the Council on certain aspects of the sale of consumer goods and associated guarantees (OJ No L171, 7.7.1999, p12) (“the Sale of Goods Directive”).", "citation": "S.I. 2008/1277", "type": "uksi", "year": "2008", "number": "1277", "version": "current", "date": "2008-05-08", "revised": true, "valid_from": "2025-04-06", "extent": "E+W+S+N.I.", "unapplied_effects": 0, "provisions": [ { "path": "introduction", "kind": "introduction", "number": null, "heading": "Introductory text", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/introduction", "extent": "E+W+S+N.I.", "status": null, "parent": null }, { "path": "part/1", "kind": "part", "number": "1", "heading": "GENERAL", "url": null, "extent": "E+W+S+N.I.", "status": "repealed", "parent": null }, { "path": "regulation/1", "kind": "regulation", "number": "1", "heading": "Citation and commencement", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-1", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/1" }, { "path": "regulation/2", "kind": "regulation", "number": "2", "heading": "Interpretation", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-2", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/1" }, { "path": "part/2", "kind": "part", "number": "2", "heading": "PROHIBITIONS", "url": null, "extent": "E+W+S+N.I.", "status": "repealed", "parent": null }, { "path": "regulation/3", "kind": "regulation", "number": "3", "heading": "Prohibition of unfair commercial practices", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-3", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/2" }, { "path": "regulation/4", "kind": "regulation", "number": "4", "heading": "Prohibition of the promotion of unfair commercial practices", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-4", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/2" }, { "path": "regulation/5", "kind": "regulation", "number": "5", "heading": "Misleading actions", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-5", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/2" }, { "path": "regulation/6", "kind": "regulation", "number": "6", "heading": "Misleading omissions", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-6", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/2" }, { "path": "regulation/7", "kind": "regulation", "number": "7", "heading": "Aggressive commercial practices", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-7", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/2" }, { "path": "part/3", "kind": "part", "number": "3", "heading": "OFFENCES", "url": null, "extent": "E+W+S+N.I.", "status": "repealed", "parent": null }, { "path": "regulation/8", "kind": "regulation", "number": "8", "heading": "Offences relating to unfair commercial practices", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-8", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/3" }, { "path": "regulation/9", "kind": "regulation", "number": "9", "heading": "Offences relating to unfair commercial practices", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-9", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/3" }, { "path": "regulation/10", "kind": "regulation", "number": "10", "heading": "Offences relating to unfair commercial practices", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-10", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/3" }, { "path": "regulation/11", "kind": "regulation", "number": "11", "heading": "Offences relating to unfair commercial practices", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-11", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/3" }, { "path": "regulation/12", "kind": "regulation", "number": "12", "heading": "Offences relating to unfair commercial practices", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-12", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/3" }, { "path": "regulation/13", "kind": "regulation", "number": "13", "heading": "Penalty for offences", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-13", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/3" }, { "path": "regulation/14", "kind": "regulation", "number": "14", "heading": "Time limit for prosecution", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-14", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/3" }, { "path": "regulation/15", "kind": "regulation", "number": "15", "heading": "Offences committed by bodies of persons", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-15", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/3" }, { "path": "regulation/16", "kind": "regulation", "number": "16", "heading": "Offence due to the default of another person", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-16", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/3" }, { "path": "regulation/17", "kind": "regulation", "number": "17", "heading": "Due diligence defence", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-17", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/3" }, { "path": "regulation/18", "kind": "regulation", "number": "18", "heading": "Innocent publication of advertisement defence", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-18", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/3" }, { "path": "part/4", "kind": "part", "number": "4", "heading": "ENFORCEMENT", "url": null, "extent": "E+W+S+N.I.", "status": "repealed", "parent": null }, { "path": "regulation/19", "kind": "regulation", "number": "19", "heading": "Duty and power to enforce", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-19", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/4" }, { "path": "regulation/20", "kind": "regulation", "number": "20", "heading": "Power to make test purchases", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-20", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/4" }, { "path": "regulation/21", "kind": "regulation", "number": "21", "heading": "Power of entry and investigation, etc.", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-21", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/4" }, { "path": "regulation/22", "kind": "regulation", "number": "22", "heading": "Power to enter premises with a warrant", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-22", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/4" }, { "path": "regulation/23", "kind": "regulation", "number": "23", "heading": "Obstruction of authorised officers", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-23", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/4" }, { "path": "regulation/24", "kind": "regulation", "number": "24", "heading": "Notice of test and intended proceedings", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-24", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/4" }, { "path": "regulation/25", "kind": "regulation", "number": "25", "heading": "Compensation", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-25", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/4" }, { "path": "regulation/26", "kind": "regulation", "number": "26", "heading": "Application of Part 8 of Enterprise Act 2002", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-26", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/4" }, { "path": "regulation/27", "kind": "regulation", "number": "27", "heading": "Evidence as to factual claims", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-27", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/4" }, { "path": "part/4A", "kind": "part", "number": "4A", "heading": "CONSUMERS’ RIGHTS TO REDRESS", "url": null, "extent": "E+W+S+N.I.", "status": null, "parent": null }, { "path": "regulation/27A", "kind": "regulation", "number": "27A", "heading": "When does a consumer have a right to redress?", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-27A", "extent": "E+W+S+N.I.", "status": null, "parent": "part/4A" }, { "path": "regulation/27B", "kind": "regulation", "number": "27B", "heading": "What does “prohibited practice” mean in this Part?", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-27B", "extent": "E+W+S+N.I.", "status": null, "parent": "part/4A" }, { "path": "regulation/27C", "kind": "regulation", "number": "27C", "heading": "What immoveable property is covered by this Part?", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-27C", "extent": "E+W+S+N.I.", "status": null, "parent": "part/4A" }, { "path": "regulation/27D", "kind": "regulation", "number": "27D", "heading": "What financial services are covered by this Part?", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-27D", "extent": "E+W+S+N.I.", "status": null, "parent": "part/4A" }, { "path": "regulation/27E", "kind": "regulation", "number": "27E", "heading": "When does the right to unwind apply to a business to consumer contract?", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-27E", "extent": "E+W+S+N.I.", "status": null, "parent": "part/4A" }, { "path": "regulation/27F", "kind": "regulation", "number": "27F", "heading": "How does the right to unwind work in the case of a business to consumer contract?", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-27F", "extent": "E+W+S+N.I.", "status": null, "parent": "part/4A" }, { "path": "regulation/27G", "kind": "regulation", "number": "27G", "heading": "How does the right to unwind work in the case of a consumer to business contract?", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-27G", "extent": "E+W+S+N.I.", "status": null, "parent": "part/4A" }, { "path": "regulation/27H", "kind": "regulation", "number": "27H", "heading": "How does the right to unwind work if payments are demanded which are not due?", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-27H", "extent": "E+W+S+N.I.", "status": null, "parent": "part/4A" }, { "path": "regulation/27I", "kind": "regulation", "number": "27I", "heading": "How does the right to a discount work?", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-27I", "extent": "E+W+S+N.I.", "status": null, "parent": "part/4A" }, { "path": "regulation/27J", "kind": "regulation", "number": "27J", "heading": "How does the right to damages work?", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-27J", "extent": "E+W+S+N.I.", "status": null, "parent": "part/4A" }, { "path": "regulation/27K", "kind": "regulation", "number": "27K", "heading": "How can a consumer enforce the rights to redress?", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-27K", "extent": "E+W+S+N.I.", "status": null, "parent": "part/4A" }, { "path": "regulation/27L", "kind": "regulation", "number": "27L", "heading": "How does this Part relate to the existing law?", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-27L", "extent": "E+W+S+N.I.", "status": null, "parent": "part/4A" }, { "path": "part/5", "kind": "part", "number": "5", "heading": "SUPPLEMENTARY", "url": null, "extent": "E+W+S+N.I.", "status": "repealed", "parent": null }, { "path": "regulation/27M", "kind": "regulation", "number": "27M", "heading": "Inertia selling", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-27M", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/5" }, { "path": "regulation/28", "kind": "regulation", "number": "28", "heading": "Crown", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-28", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/5" }, { "path": "regulation/29", "kind": "regulation", "number": "29", "heading": "Validity of agreements", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-29", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/5" }, { "path": "regulation/30", "kind": "regulation", "number": "30", "heading": "Amendments, repeals and transitional and saving provisions", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/regulation-30", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "part/5" }, { "path": "signature", "kind": "signature", "number": null, "heading": "Signature", "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/signature", "extent": "E+W+S+N.I.", "status": null, "parent": null }, { "path": "schedule/1", "kind": "schedule", "number": "1", "heading": "Commercial practices which are in all circumstances considered unfair", "url": null, "extent": "E+W+S+N.I.", "status": "repealed", "parent": null }, { "path": "schedule/1/paragraph/1", "kind": "paragraph", "number": "1", "heading": null, "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/schedule-1/paragraph-1", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "schedule/1" }, { "path": "schedule/1/paragraph/2", "kind": "paragraph", "number": "2", "heading": null, "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/schedule-1/paragraph-2", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "schedule/1" }, { "path": "schedule/1/paragraph/3", "kind": "paragraph", "number": "3", "heading": null, "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/schedule-1/paragraph-3", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "schedule/1" }, { "path": "schedule/1/paragraph/4", "kind": "paragraph", "number": "4", "heading": null, "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/schedule-1/paragraph-4", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "schedule/1" }, { "path": "schedule/1/paragraph/5", "kind": "paragraph", "number": "5", "heading": null, "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/schedule-1/paragraph-5", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "schedule/1" }, { "path": "schedule/1/paragraph/6", "kind": "paragraph", "number": "6", "heading": null, "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/schedule-1/paragraph-6", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "schedule/1" }, { "path": "schedule/1/paragraph/7", "kind": "paragraph", "number": "7", "heading": null, "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/schedule-1/paragraph-7", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "schedule/1" }, { "path": "schedule/1/paragraph/8", "kind": "paragraph", "number": "8", "heading": null, "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/schedule-1/paragraph-8", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "schedule/1" }, { "path": "schedule/1/paragraph/9", "kind": "paragraph", "number": "9", "heading": null, "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/schedule-1/paragraph-9", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "schedule/1" }, { "path": "schedule/1/paragraph/10", "kind": "paragraph", "number": "10", "heading": null, "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/schedule-1/paragraph-10", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "schedule/1" }, { "path": "schedule/1/paragraph/11", "kind": "paragraph", "number": "11", "heading": null, 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"repealed", "parent": "schedule/1" }, { "path": "schedule/1/paragraph/15", "kind": "paragraph", "number": "15", "heading": null, "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/schedule-1/paragraph-15", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "schedule/1" }, { "path": "schedule/1/paragraph/16", "kind": "paragraph", "number": "16", "heading": null, "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/schedule-1/paragraph-16", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "schedule/1" }, { "path": "schedule/1/paragraph/17", "kind": "paragraph", "number": "17", "heading": null, "url": "https://openlegislation.uk/consumer-protection-from-unfair-trading-regulations-2008/schedule-1/paragraph-17", "extent": "E+W+S+N.I.", "status": "repealed", "parent": "schedule/1" }, { "path": "schedule/1/paragraph/18", "kind": "paragraph", "number": "18", "heading": null, "url": 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