{
  "url": "https://openlegislation.uk/consumers-estate-agents-and-redress-act-2007/section-3",
  "json_url": "https://openlegislation.uk/consumers-estate-agents-and-redress-act-2007/section-3.json",
  "legislation": "ukpga/2007/17",
  "legislation_title": "Consumers, Estate Agents and Redress Act 2007",
  "legislation_url": "https://openlegislation.uk/consumers-estate-agents-and-redress-act-2007",
  "path": "section/3",
  "kind": "section",
  "number": "3",
  "heading": "“Consumer” and “consumer matters”",
  "text": "(1) In this Part “consumer” and “consumer matters” have the meaning given by this section.\n(2) “Consumer” means—\n(a) a person who purchases, uses or receives, in Great Britain, goods or services which are supplied in the course of a business carried on by the person supplying or seeking to supply them, or\n(b) a person who purchases, uses or receives postal services in Northern Ireland.\n(3) “Consumer” includes both an existing consumer and a future consumer.\n(4) For the purposes of subsection (2)—\n(a) a person who uses services includes, in relation to postal services, an addressee;\n(b) “goods” includes land or an interest in land;\n(c) “business” includes a profession and the activities of any government department, local or public authority or other public body.\n(5) “Consumer matters” means—\n(a) the interests of consumers, and\n(b) any matter connected with those interests.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "F",
      "label": "F1",
      "text": "Words in s. 3(2)(b) substituted (1.10.2011) by Postal Services Act 2011 (c. 5) , s. 93(2) (3) , Sch. 12 para. 176 ; S.I. 2011/2329 , art. 3"
    },
    {
      "type": "F",
      "label": "F2",
      "text": "Words in s. 3(4)(a) substituted (1.10.2011) by Postal Services Act 2011 (c. 5) , s. 93(2) (3) , Sch. 12 para. 176 ; S.I. 2011/2329 , art. 3"
    },
    {
      "type": "I",
      "label": "I1",
      "text": "S. 3 in force at 21.12.2007 by S.I. 2007/3546 , art. 3 , Sch."
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/ukpga/2007/17/section/3",
    "retrieved_at": "2026-10-29T09:12:39.904529+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}