{
  "url": "https://openlegislation.uk/criminal-justice-armed-forces-code-of-practice-for-victims-of-crime-regulations-2015/schedule/paragraph-316",
  "json_url": "https://openlegislation.uk/criminal-justice-armed-forces-code-of-practice-for-victims-of-crime-regulations-2015/schedule/paragraph-316.json",
  "legislation": "uksi/2015/1811",
  "legislation_title": "The Criminal Justice (Armed Forces Code of Practice for Victims of Crime) Regulations 2015",
  "legislation_url": "https://openlegislation.uk/criminal-justice-armed-forces-code-of-practice-for-victims-of-crime-regulations-2015",
  "path": "schedule/paragraph/316",
  "kind": "paragraph",
  "number": "316",
  "heading": "Complaints",
  "text": "Where a service provider (the initial provider) receives a complaint which should have been sent to a different service provider, the initial provider will use its best endeavours to ensure that the complaint is directed to the appropriate service provider to respond. Where the service provider is Her Majesty’s Courts and Tribunal Service or the UK Supreme Court, they will forward the complaint to the Victim Liaison Officer for them to identify the relevant service provider.",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "I",
      "label": "I1",
      "text": "Sch. para. 316 in force at 16.11.2015, see reg. 1"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2015/1811/schedule/paragraph/316",
    "retrieved_at": "2026-10-28T23:31:15.783148+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}