# Digital Markets, Competition and Consumers Act 2024, Paragraph 6: Criterion 6: independence and impartiality

Extent: E+W+S+N.I.

(1) The ADR provider or, as the case may be, any other ADR provider with whom it makes special ADR arrangements, acts independently and impartially before, and while, it carries out ADR.
(2) The action to be taken should include—
(a) following appropriate procedures for identifying, and avoiding, any conflict of interest before carrying out ADR in relation to a dispute;
(b) taking steps to avoid conflicts of interest that may arise before, or while, it carries out ADR in relation to a dispute.

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Source: https://www.legislation.gov.uk/ukpga/2024/13/schedule/26/paragraph/6 (the official version)
Page: https://openlegislation.uk/digital-markets-competition-and-consumers-act-2024/schedule-26/paragraph-6
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.