{
  "url": "https://openlegislation.uk/domiciliary-care-agencies-regulations-northern-ireland-2007/regulation-18",
  "json_url": "https://openlegislation.uk/domiciliary-care-agencies-regulations-northern-ireland-2007/regulation-18.json",
  "legislation": "nisr/2007/235",
  "legislation_title": "The Domiciliary Care Agencies Regulations (Northern Ireland) 2007",
  "legislation_url": "https://openlegislation.uk/domiciliary-care-agencies-regulations-northern-ireland-2007",
  "path": "regulation/18",
  "kind": "regulation",
  "number": "18",
  "heading": "Provision of information to service users",
  "text": "(1) The registered person shall ensure that before a domiciliary care worker is supplied to a service user, the service user is informed of—\n(a) the name of the domiciliary care worker to be supplied, and the means of contacting him;\n(b) the name of the member of staff of the agency who is responsible for the supply of that domiciliary care worker; and\n(c) where the agency is acting otherwise than as an employment agency, details of how he may contact the registered person, or a person nominated to act on behalf of the registered person.\n(1A) Where the agency supplies a domiciliary care worker to a service user in the circumstances mentioned in regulation 13(2), and the agency is acting as an employment agency, the registered person must—\n(a) inform the service user of the information and documents mentioned in paragraphs 2 and 4 to 12 of Schedule 3 that are not yet available;\n(b) inform the service user when the information and documents are available.\n(2) The registered person must ensure, where appropriate, that the information specified in paragraph (1) and, where applicable, paragraph (1A) is provided to the service user’s relatives or carers.",
  "extent": "N.I.",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "F",
      "label": "F1",
      "text": "Reg. 18(1A) re-inserted (2.4.2020) by The Establishment and Agencies (Fitness of Workers) Regulations (Northern Ireland) 2020 (S.R. 2020/60), regs. 1, 7(3)(a)"
    },
    {
      "type": "F",
      "label": "F2",
      "text": "Reg. 18(2) substituted (2.4.2020) by The Establishment and Agencies (Fitness of Workers) Regulations (Northern Ireland) 2020 (S.R. 2020/60), regs. 1, 7(3)(b)"
    },
    {
      "type": "I",
      "label": "I1",
      "text": "Reg. 18 in operation at 30.4.2007, see reg. 1"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/nisr/2007/235/regulation/18",
    "retrieved_at": "2026-10-29T01:40:58.901787+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}