# The Boiler Upgrade Scheme (England and Wales) Regulations 2022, Regulation 16: Redemption applications


(1) An installer who—
(a) has been issued a boiler upgrade voucher, and
(b) has installed the eligible plant for the eligible property, or a property where regulation 14(1)(b) applies, as specified in that voucher, and commissioned the eligible plant,
may make an application to the Authority to redeem the boiler upgrade voucher (a “redemption application”) after the plant is first commissioned and before the boiler upgrade voucher expires.
(2) Where regulation 14(1)(b) applied to the property at the time of the grant application (property not eligible at the time of the grant application), the installer may make a redemption application if, at the time of the redemption application, there is a valid energy performance certificate for the property which includes a recommendation report which does not recommend that loft insulation or cavity wall insulation or both be installed.
(3) A redemption application must be in writing, in such form as the Authority may require, and include—
(a) the information specified in Schedule 3 (information required for redemption application),
(b) evidence that the eligible plant meets the certification requirements in Schedule 4 (certification requirements), and
(c) confirmation, given by the installer, that the information provided under sub-paragraph (a) and (b) is accurate to the best of their knowledge and belief.
(4) Where the Authority considers that further information from the installer is necessary for the purpose of determining a redemption application, it may by notice—
(a) specify further information which the installer is required to provide within 14 days beginning with the date the notice is issued, and
(b) inform the installer that failure to provide the requested information within that period may result in the redemption application being rejected.
(5) The Authority may by notice extend the period specified in a notice under paragraph (4)(a) where it is satisfied that it is reasonable to do so.
(6) Subject to paragraph (7), regulation 20 (power to withhold grant payment in the case of non-compliance), and regulation 21 (revocation of vouchers), where the Authority is satisfied that a redemption application has been properly made, it must—
(a) notify the installer that their redemption application has been approved, and
(b) make a payment to the installer of the amount of boiler upgrade grant which was notified to them under regulation 15(1)(g) (“the grant amount”).
(7) The Authority must refuse a redemption application where approval of the redemption application would result in more than one boiler upgrade grant being paid in accordance with paragraph (6) in relation to the same eligible property.
(8) Where the Authority is not satisfied that the redemption application has been properly made, it may refuse that application and revoke the boiler upgrade voucher.
(9) Where the Authority refuses a redemption application it must, within 14 days of making that decision, send a notice to the installer—
(a) notifying them of that decision;
(b) specifying the reason for the refusal;
(c) notifying them of their right of review under regulation 25.

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Source: https://www.legislation.gov.uk/ukdsi/2022/9780348232349/regulation/16 (the official version)
Page: https://openlegislation.uk/draft-boiler-upgrade-scheme-england-and-wales-regulations-2022/regulation-16
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.