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Regulation 23 Matters that the rules may cover

Original text. Later amendments are not shown.

In particular, the rules may make provision regarding—

(a)

the giving of notice to clients by an authorised person whose authorisation has been suspended or cancelled, or varied in such a way that the authorised person can no longer provide a regulated claims management service to one or more clients;

(b)

the accounting practices to be adopted by authorised persons who hold clients’ money; and

(c)

the establishment and operation by authorised persons of schemes for the reception, investigation and rectification of complaints about their professional services.