# The Consumer Subscription Contracts (Cancellation and Information) Regulations 2026, Regulation 18: Recovery of costs for hired goods


(1) This regulation applies where—
(a) goods were supplied to a consumer by means of hire in exchange for one or more relevant payments under a subscription contract which has been cancelled, and
(b) either all of the conditions in paragraph (2) are met or the condition in paragraph (3) is met.
(2) In the case of a contract cancelled during the initial cooling-off period, the conditions are that—
(a) the trader has met the initial cooling-off information requirement in relation to that contract;
(b) before the supply of goods by means of hire to the consumer began, the consumer gave their express consent to the trader for the trader to begin that supply;
(c) if the contract is an off-premises subscription contract, the consumer gave that consent in writing on a durable medium.
(3) In the case of a contract cancelled during a renewal cooling-off period, the condition is that the trader has met the renewal cooling-off notice requirement in relation to that period.
(4) Where this regulation applies, the consumer’s liability for relevant payments is extinguished by (T − J), where—
(a) “T” is the total amount of those payments, and
(b) “J” is the amount of those payments that the consumer is liable to pay under the subscription contract in exchange for the supply of goods by means of hire during the period beginning with the first day of the cooling-off period during which the contract is cancelled and ending when the contract is cancelled (see section 264(5) of the DMCCA).
(5) Where the trader has not supplied the goods to the consumer under the subscription contract for the full hire period that those goods were to be supplied (if that contract had not been cancelled), the amount that the consumer is liable to pay in exchange for the supply for the purposes of paragraph (4)(b) is to be calculated—
(a) as a proportion of the total amount of the relevant payments under the contract in exchange for the full period of that supply, and
(b) by reference to the period for which the goods were supplied to the consumer (by means of hire) in comparison with the full period of that supply.
(6) If the consumer has made any relevant payments to the trader which in total exceed the amount of J, the trader must refund those payments less that amount to the consumer.

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Source: https://www.legislation.gov.uk/ukdsi/2026/9780348287912/regulation/18 (the official version)
Page: https://openlegislation.uk/draft-consumer-subscription-contracts-cancellation-and-information-regulations-2026/regulation-18
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.