Paragraph 5 Information and transparency – monitoring and reporting requirements

inform members, licensees and potential licensees, on request, about the scope of its repertoire, any existing reciprocal representation and the territorial scope of its mandate;

maintain, and make available to members on request, a clear distribution policy that includes the basis for calculating remuneration and the frequency of payments, together with clear information about deductions and what they are for;

provide details of tariffs in a uniform format on its website;

provide details of its code of practice and complaints procedure, accessible via a link on the website homepage;

undertake that all information provided is kept up to date, is readily accessible and written in clear language that can be easily understood by licensees, potential licensees and members.