Regulation 40 Information to be provided at a return point
A return point operator must display the following information, clearly and accessibly, at the return point—
(a)
a statement that the return point operator may refuse to accept a returnable item if the return point operator has a reasonable excuse for doing so, and in those cases a return amount will not be paid,
(b)
a summary of the procedure put in place by the deposit management organisation for the making of any complaint about the operation of the return point, and
(c)
contact details for the deposit management organisation.