Schedule 26 Information to be provided in visual advertisements, technical or other promotional material, and in distance selling except distance selling on the internet

Where a product is sold through telemarketing based distance selling, the manufacturer, importer or authorised representative must ensure that the customer is specifically informed of the energy efficiency class of the product and of the range of energy efficiency classes available on the label, and that the customer can access the full label and the product information sheet by requesting a printed copy or accessing a website that is available free of charge.

For all the situations referred to in paragraphs 1 and 3, it must be possible for the customer to obtain a printed copy of the label and the product information sheet on request.