Part 2 Initial Handling of Complaints and Conduct Matters

1. 8Duties to preserve evidence
2. 9Notification and recording of complaints
3. 10Failures to record or notify a complaint
4. 11Notification and recording of conduct matters arising in civil proceedings
5. 12Recording of conduct matters in other cases
6. 13Reference of serious complaints and conduct matters to the Commission
7. 14Duties of Commission on a reference
8. 15Disapplication of requirements of Regulations
9. 16Withdrawn and discontinued complaints
10. 17Conduct occurring outside England and Wales