Paragraph 11 Provision of information
When a relevant charge point is sold, information complying with the requirements in sub-paragraphs (2) to (4) must be supplied with it.
The information must specify how the owner can report concerns or problems identified regarding the security of the relevant charge point, including regarding its vulnerability to a cyber-attack. In particular, the information must provide contact details to which such concerns or problems can be reported.
The information must specify the period, if any, for which software updates will be provided by or on behalf of the relevant charge point manufacturer.
The information must—
provide guidance on how to set up the relevant charge point with adequate security protection;
include instructions on how to delete personal data from the relevant charge point.