{
  "url": "https://openlegislation.uk/draft-electricity-and-gas-internal-markets-regulations-2011/regulation-29",
  "json_url": "https://openlegislation.uk/draft-electricity-and-gas-internal-markets-regulations-2011/regulation-29.json",
  "legislation": "ukdsi/2011/9780111513965",
  "legislation_title": "The Electricity and Gas (Internal Markets) Regulations 2011",
  "legislation_url": "https://openlegislation.uk/draft-electricity-and-gas-internal-markets-regulations-2011",
  "path": "regulation/29",
  "kind": "regulation",
  "number": "29",
  "heading": "Authority’s dispute resolution functions in relation to electricity",
  "text": "(1) The Electricity Act 1989 is amended as follows.\n(2) In each of the following, for “Article 23” substitute “Article 37”—\n(a) the italic heading preceding section 44B (meaning of “Article 37 dispute”); and\n(b) the title of section 44B.\n(3) In section 44B—\n(a) for subsection (1) substitute—\n“(1) For the purposes of sections 44C and 44D a dispute is an “Article 37 dispute” if—\n(a) it arises from a written complaint—\n(i) made against the holder of a transmission licence,\n(ii) made against the holder of a distribution licence,\n(iii) made against the holder of an interconnector licence,\n(iv) made against a distribution exemption holder, or\n(v) made by a person falling within paragraph (a) of subsection (1A) against a person falling within paragraph (b) of that subsection;\n(b) it is wholly or mainly a dispute regarding an obligation of the person complained against under any relevant condition or relevant requirement in relation to that person imposed for the purpose of implementing the Electricity Directive; and\n(c) it is a dispute between the complainant and the person complained against.\n(1A) For the purposes of subsection (1)(a)(v)—\n(a) a person falls within this paragraph if the person is certified on the ground mentioned in section 10E(5) in respect of a transmission system or electricity interconnector;\n(b) a person falls within this paragraph if the person is designated under section 10H(3) in respect of the transmission system or electricity interconnector mentioned in paragraph (a).”;\n(b) in subsection (2)—\n(i) for “(1)(b)” substitute “(1)(a)”, and\n(ii) in paragraph (a)(i) for “the licence” substitute “a licence”;\n(c) for subsection (3) substitute—\n“(3) In this section, “household customer” means a customer who purchases electricity for consumption by the customer’s own household.”.\n(4) In section 44C (determination of disputes)—\n(a) in subsections (1), (2) and (3), for “Article 23” substitute “Article 37”; and\n(b) for subsection (8) substitute—\n“(8) Sections 25 to 28 have effect in relation to a person against whom a complaint is made as mentioned in section 44B(1)(a), and on whom a duty or other requirement is imposed by an order under this section—\n(a) as if references in those sections to a relevant requirement (other than the reference in section 25(8)) included references to that duty or requirement;\n(b) if the complaint is made against the person as mentioned in sub-paragraph (v) of section 44B(1)(a), also as if references in those sections to a regulated person included references to that person.”.\n(5) In section 44D (time limit for determinations)—\n(a) in subsections (1) and (6)(a), for “Article 23” substitute “Article 37”;\n(b) in subsection (2) omit “and (5)”; and\n(c) omit subsections (4) and (5).",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "footnote",
      "label": "f1",
      "text": "1989 c. 29. Sections 44B to 44D, and the italic heading preceding section 44B, were inserted by S.I. 2009/1349, regulation 3."
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/ukdsi/2011/9780111513965/regulation/29",
    "retrieved_at": "2026-10-30T14:53:07.010200+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}