Regulation 20 Matters to be taken into account in determining good cause in relation to regulations 18 or 19
The matters to be taken into account in determining whether a claimant has good cause under regulation 18 (failure to provide information in relation to limited capability for work) or 19 (failure to attend a medical examination to determine limited capability for work) include—
(a)
whether the claimant was outside Great Britain at the relevant time;
(b)
the claimant’s state of health at the relevant time; and
(c)
the nature of any disability the claimant has.