Regulation 15 Delivery of supplementary statement
(1)
If the Ombudsman consents, the appellant, or, if applicable, the appellant’s representative, may, at any time during the Ombudsman’s investigation of the matters arising on an appeal, submit a supplementary statement in writing in respect of the appeal.
(2)
As soon as practicable after receiving a supplementary statement, the Ombudsman must—
(a)
send a copy of it to the other parties to the appeal; and
(b)
where the appeal relates to a scheme notification decision or a scheme eligibility decision, take reasonable steps to publicise to all other interested persons in relation to the appeal—
(i)
the existence of the supplementary statement, and
(ii)
any other information the Ombudsman considers appropriate.