{
  "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018",
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  "id": "ukdsi/2018/9780111172964",
  "title": "The Financial Services and Markets Act 2000 (Claims Management Activity) Order 2018",
  "short_title": "Financial Services and Markets Act 2000 (Claims Management Activity) 2018",
  "long_title": "This Order implements the transfer of regulation of claims management activity in Great Britain from the Claims Management Regulation Unit (the “CMRU”), a part of the Ministry of Justice, to the Financial Conduct Authority (the “FCA”).",
  "citation": "Draft 2018, ISBN 9780111172964",
  "type": "ukdsi",
  "year": "2018",
  "number": "9780111172964",
  "version": "current",
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      "path": "article/56",
      "kind": "article",
      "number": "56",
      "heading": "Unprofessional conduct: continuation of investigation commenced by the Regulator",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-56",
      "extent": null,
      "status": null,
      "parent": "part/3/chapter/2"
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    {
      "path": "article/57",
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      "number": "57",
      "heading": "Offences under the 2006 Act: continuation of investigation commenced by the Regulator and institution of criminal proceedings",
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      "extent": null,
      "status": null,
      "parent": "part/3/chapter/2"
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      "path": "article/58",
      "kind": "article",
      "number": "58",
      "heading": "Continuation of criminal proceedings instituted by the Regulator",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-58",
      "extent": null,
      "status": null,
      "parent": "part/3/chapter/2"
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      "path": "article/59",
      "kind": "article",
      "number": "59",
      "heading": "Continuation of injunction applications made by the Regulator",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-59",
      "extent": null,
      "status": null,
      "parent": "part/3/chapter/2"
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    {
      "path": "article/60",
      "kind": "article",
      "number": "60",
      "heading": "Continuation of application made by the Regulator for a search warrant",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-60",
      "extent": null,
      "status": null,
      "parent": "part/3/chapter/2"
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    {
      "path": "article/61",
      "kind": "article",
      "number": "61",
      "heading": "Retention of records seized by an officer of the Regulator",
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      "extent": null,
      "status": null,
      "parent": "part/3/chapter/2"
    },
    {
      "path": "article/62",
      "kind": "article",
      "number": "62",
      "heading": "Decision notices",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-62",
      "extent": null,
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      "path": "article/63",
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      "heading": "Conditions and directions",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-63",
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    {
      "path": "article/64",
      "kind": "article",
      "number": "64",
      "heading": "Fees and invoices",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-64",
      "extent": null,
      "status": null,
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    {
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      "path": "article/65",
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      "path": "article/66",
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      "status": null,
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      "path": "article/67",
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      "extent": null,
      "status": null,
      "parent": "part/3/chapter/3"
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      "path": "part/3/chapter/4",
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      "number": "4",
      "heading": "Complaints: the Legal Ombudsman and the Financial Ombudsman Service",
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      "heading": "Interpretation",
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      "path": "article/69",
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      "number": "69",
      "heading": "Complaints made before 1st April 2019 not concluded by that date",
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      "status": null,
      "parent": "part/3/chapter/4"
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      "path": "article/70",
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      "extent": null,
      "status": null,
      "parent": "part/3/chapter/4"
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    {
      "path": "article/71",
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      "number": "71",
      "heading": "Procedure for dealing with relevant complaints",
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      "path": "article/72",
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      "path": "article/73",
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      "number": "73",
      "heading": "Determination of relevant new complaints",
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      "extent": null,
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    {
      "path": "article/74",
      "kind": "article",
      "number": "74",
      "heading": "Funding and charges",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-74",
      "extent": null,
      "status": null,
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      "path": "article/75",
      "kind": "article",
      "number": "75",
      "heading": "Surplus fees",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-75",
      "extent": null,
      "status": null,
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    },
    {
      "path": "article/76",
      "kind": "article",
      "number": "76",
      "heading": "Exemption from liability in damages",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-76",
      "extent": null,
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    {
      "path": "article/77",
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      "number": "77",
      "heading": "Privilege",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-77",
      "extent": null,
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    },
    {
      "path": "article/78",
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      "number": "78",
      "heading": "Record-keeping and reporting requirements relating to relevant complaints",
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      "extent": null,
      "status": null,
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    },
    {
      "path": "article/79",
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      "number": "79",
      "heading": "Information and reports",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-79",
      "extent": null,
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    },
    {
      "path": "part/3/chapter/5",
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      "number": "5",
      "heading": "Temporary Permission",
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      "path": "article/80",
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      "path": "article/81",
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      "path": "article/82",
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      "path": "article/83",
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      "number": "83",
      "heading": "Application of the 2000 Act to persons with a temporary permission",
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      "path": "article/84",
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      "number": "84",
      "heading": "Claims management related rules and guidance made by the FCA",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-84",
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    {
      "path": "article/85",
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      "heading": "Designation by the FCA of the Regulator’s Rules",
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    {
      "path": "part/5",
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      "heading": "Miscellaneous",
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    },
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      "path": "article/86",
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      "number": "86",
      "heading": "Interpretation",
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      "path": "article/87",
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      "number": "87",
      "heading": "Legal professional privilege",
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      "extent": null,
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    {
      "path": "article/88",
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      "number": "88",
      "heading": "Complaints against the Regulator where no determination made before 1st April 2019",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-88",
      "extent": null,
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    },
    {
      "path": "article/89",
      "kind": "article",
      "number": "89",
      "heading": "Definition of “consumer”",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-89",
      "extent": null,
      "status": null,
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    },
    {
      "path": "part/6",
      "kind": "part",
      "number": "6",
      "heading": "Consequential amendments, revocations and saving and supplemental provisions",
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    {
      "path": "part/6/chapter/1",
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      "path": "article/90",
      "kind": "article",
      "number": "90",
      "heading": "Courts and Legal Services Act 1990",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-90",
      "extent": null,
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      "path": "article/91",
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      "number": "91",
      "heading": "Financial Services and Markets Act 2000",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-91",
      "extent": null,
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    },
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      "path": "article/92",
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      "number": "92",
      "heading": "Enterprise Act 2002",
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      "extent": null,
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    },
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      "path": "article/93",
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      "number": "93",
      "heading": "Compensation Act 2006",
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      "path": "article/94",
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      "number": "94",
      "heading": "Tribunals, Courts and Enforcement Act 2007",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-94",
      "extent": null,
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    },
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      "path": "article/95",
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      "number": "95",
      "heading": "Legal Services Act 2007",
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      "extent": null,
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    },
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      "path": "article/96",
      "kind": "article",
      "number": "96",
      "heading": "Legal Aid, Sentencing and Punishment of Offenders Act 2012",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-96",
      "extent": null,
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    },
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      "path": "article/97",
      "kind": "article",
      "number": "97",
      "heading": "Crime and Courts Act 2013",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-97",
      "extent": null,
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    },
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      "path": "article/98",
      "kind": "article",
      "number": "98",
      "heading": "Financial Services (Banking Reform) Act 2013",
      "url": "https://openlegislation.uk/draft-financial-services-and-markets-act-2000-claims-management-activity-order-2018/article-98",
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      "path": "article/100",
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      "number": "100",
      "heading": "Legislative and Regulatory Reform (Regulatory Functions) Order 2007",
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      "path": "article/101",
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      "heading": "Courts and Legal Services Act 1990",
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      "heading": "Compensation Act 2006",
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      "number": "109",
      "heading": "Legal Services Act 2007",
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