# The Green Deal Framework (Disclosure, Acknowledgment, Redress etc.) (Amendment) Regulations 2013, Regulation 9: Amendment to regulation 57


For regulation 57 (eligible complaints – breach of the relevant requirements) substitute—
“Eligible complaints – breach of the relevant requirements by the green deal provider or the green deal installer
57. An eligible complaint in respect of a breach of the relevant requirements by the green deal provider or the green deal installer is a complaint—
(a) by the improver or the bill payer;
(b) to the green deal provider; and
(c) which the green deal provider is required to handle under the code of practice.”.

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Source: https://www.legislation.gov.uk/ukdsi/2013/9780111532812/regulation/9 (the official version)
Page: https://openlegislation.uk/draft-green-deal-framework-disclosure-acknowledgment-redress-etc-amendment-regulations-2013/regulation-9
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.