{
  "url": "https://openlegislation.uk/draft-green-deal-framework-disclosure-acknowledgment-redress-etc-regulations-2012/regulation-52",
  "json_url": "https://openlegislation.uk/draft-green-deal-framework-disclosure-acknowledgment-redress-etc-regulations-2012/regulation-52.json",
  "legislation": "ukdsi/2012/9780111525227",
  "legislation_title": "The Green Deal Framework (Disclosure, Acknowledgment, Redress etc.) Regulations 2012",
  "legislation_url": "https://openlegislation.uk/draft-green-deal-framework-disclosure-acknowledgment-redress-etc-regulations-2012",
  "path": "regulation/52",
  "kind": "regulation",
  "number": "52",
  "heading": "No sanctions without receipt of complaints or information",
  "text": "(1) The Secretary of State must not impose a sanction under this Part unless—\n(a) an eligible complaint is referred to the Secretary of State in accordance with regulation 59;\n(b) a complaint is made to the Secretary of State under regulation 60; or\n(c) information is received by the Secretary of State from—\n(i) a person specified in paragraph (3); or\n(ii) an authorised person,\nin respect of a matter described in paragraph (2).\n(2) A matter referred to in paragraph (1) is any of the following—\n(a) an improver has breached the consent provision;\n(b) a notifier has breached the disclosure and acknowledgment provisions;\n(c) an authorised person has breached the relevant requirements;\n(d) a relevant person has failed to take a consumer credit modifying step.\n(3) The persons specified for the purpose of paragraph (1)(c) are—\n(a) the Office of Fair Trading;\n(b) the ombudsman.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/ukdsi/2012/9780111525227/regulation/52",
    "retrieved_at": "2026-10-30T14:51:40.777008+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}