# The Green Deal Framework (Disclosure, Acknowledgment, Redress etc.) Regulations 2012, Regulation 58: Eligible complaints – failure to take consumer credit modifying step


An eligible complaint in respect of a failure to take a consumer credit modifying step is a complaint—
(a) by the bill payer to the green deal provider; and
(b) which the provider is required to handle under the code of practice.

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Source: https://www.legislation.gov.uk/ukdsi/2012/9780111525227/regulation/58 (the official version)
Page: https://openlegislation.uk/draft-green-deal-framework-disclosure-acknowledgment-redress-etc-regulations-2012/regulation-58
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.