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Paragraph 2

Original text. Later amendments are not shown.

In this Schedule—

(a)

“customer complaint” is a complaint made by an improver or a bill payer in relation to a green deal plan;

(b)

“partnership arrangement” is an arrangement in which organisations agree to work together in relation to—

(i)

green deal plans;

(ii)

energy plans; or

(iii)

proposed green deal plans or energy plans,

but does not include an arrangement with another green deal participant, a supplier of energy efficiency improvements or materials or products for such improvements or a person engaged as an adviser to the green deal provider.