{
  "url": "https://openlegislation.uk/draft-greenhouse-gas-emissions-trading-scheme-auctioning-regulations-2021/regulation-15",
  "json_url": "https://openlegislation.uk/draft-greenhouse-gas-emissions-trading-scheme-auctioning-regulations-2021/regulation-15.json",
  "legislation": "ukdsi/2021/9780348220049",
  "legislation_title": "The Greenhouse Gas Emissions Trading Scheme Auctioning Regulations 2021",
  "legislation_url": "https://openlegislation.uk/draft-greenhouse-gas-emissions-trading-scheme-auctioning-regulations-2021",
  "path": "regulation/15",
  "kind": "regulation",
  "number": "15",
  "heading": "Training and helpline",
  "text": "(1) The appointed auction platform must offer a practical web-based training module on the auction process it is conducting, including guidance on how to complete and submit any forms and a simulation of how to bid in an auction.\n(2) It must also make available a helpline service accessible by telephone, internet and electronic mail at least during the working hours of each trading day.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/ukdsi/2021/9780348220049/regulation/15",
    "retrieved_at": "2026-10-30T14:47:47.502641+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}