# The Heat Networks (Market Framework) (Great Britain) Regulations 2025, Regulation 42: Enforcement of consumer redress orders


(1) Compliance with a consumer redress order is enforceable by civil proceedings by the Regulator—
(a) for an injunction or interdict;
(b) for specific performance of a statutory duty under section 45 of the Court of Session Act 1988; or
(c) for any other appropriate remedy or relief.
(2) Proceedings under paragraph (1) are to be brought—
(a) in England and Wales, in the High Court; or
(b) in Scotland, in the Court of Session.
(3) The obligation of an authorised person to comply with a consumer redress order is a duty owed to any person who may be affected by a contravention of the order.
(4) Without limiting the Regulator’s right to bring civil proceedings under paragraph (1), a duty owed to any person (“P”) by virtue of paragraph (3) may be enforced by civil proceedings by P for any appropriate remedy or relief.
(5) For the purposes of paragraph (4), the duty owed to P may in particular be enforced by P as if it were contained in a contract between P and the authorised person who owes the duty.

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Source: https://www.legislation.gov.uk/ukdsi/2025/9780348266474/regulation/42 (the official version)
Page: https://openlegislation.uk/draft-heat-networks-market-framework-great-britain-regulations-2025/regulation-42
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.