Regulation 51 Standards of performance in individual cases: disputes

(1)

Any dispute arising under regulation 50 or regulations made under that regulation may be referred to the Regulator—

(a)

by either party; or

(b)

with the consent of either party by Citizens Advice, Citizens Advice Scotland or Consumer Scotland or those bodies or any two of them acting jointly.

(2)

Any such dispute is to be determined by order of the Regulator and the practice and procedure to be followed in connection with the determination of any such dispute is such as may be prescribed.

(3)

An order under paragraph (2) is final and is enforceable—

(a)

in England and Wales, as if it were a judgment of the county court; and

(b)

in Scotland, as if it were an extract registered decree arbitral bearing a warrant for execution issued by the sheriff.

(4)

In this regulation “prescribed” means prescribed by regulations made by the Regulator.

(5)

Regulations made under this regulation may not take effect before the launch date.