# The Letting Agent Code of Practice (Scotland) Regulations 2016, Paragraph 111: Communications


You must not communicate with landlords or tenants in any way that is abusive, intimidating, or threatening.

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Source: https://www.legislation.gov.uk/sdsi/2016/9780111030912/schedule/paragraph/111 (the official version)
Page: https://openlegislation.uk/draft-letting-agent-code-of-practice-scotland-regulations-2016/schedule/paragraph-111
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.