# The Letting Agent Code of Practice (Scotland) Regulations 2016, Paragraph 26


You must respond to enquiries and complaints within reasonable timescales and in line with your written agreement.

---
Source: https://www.legislation.gov.uk/sdsi/2016/9780111030912/schedule/paragraph/26 (the official version)
Page: https://openlegislation.uk/draft-letting-agent-code-of-practice-scotland-regulations-2016/schedule/paragraph-26
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.