# The Letting Agent Code of Practice (Scotland) Regulations 2016, Paragraph 28


You must not communicate with landlords or tenants in any way that is abusive, intimidating or threatening.
Some of these points are expanded in the later sections of the Code.

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Source: https://www.legislation.gov.uk/sdsi/2016/9780111030912/schedule/paragraph/28 (the official version)
Page: https://openlegislation.uk/draft-letting-agent-code-of-practice-scotland-regulations-2016/schedule/paragraph-28
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.