{
  "url": "https://openlegislation.uk/draft-merchant-shipping-port-state-control-regulations-2026/regulation-25",
  "json_url": "https://openlegislation.uk/draft-merchant-shipping-port-state-control-regulations-2026/regulation-25.json",
  "legislation": "ukdsi/2026/9780348280098",
  "legislation_title": "The Merchant Shipping (Port State Control) Regulations 2026",
  "legislation_url": "https://openlegislation.uk/draft-merchant-shipping-port-state-control-regulations-2026",
  "path": "regulation/25",
  "kind": "regulation",
  "number": "25",
  "heading": "Complaints",
  "text": "(1) Any complaint relating to a ship that is submitted to the Secretary of State, must be—\n(a) assessed by the Secretary of State as quickly as possible to determine whether it is justified; and\n(b) determined by reference to whichever of the Conventions is relevant to the subject-matter of the complaint.\n(2) Where the complaint is determined to be justified, the Secretary of State must—\n(a) if practicable, inform the complainant of that conclusion and of any follow-up action to be taken with regard to the complaint;\n(b) if practicable, ensure that anyone directly concerned by that complaint can express their views;\n(c) take such action as the Secretary of State considers necessary;\n(d) inform the International Labour Organization if appropriate, of the complaint and action taken.\n(3) Where the complaint is determined not to be justified, the Secretary of State must inform the complainant of the reasons for this conclusion if this is practicable.\n(4) The Secretary of State must not reveal the identity of the complainant to the owner or master of the ship that is the subject of a complaint.\n(5) An inspector interviewing any members of the crew of the ship concerning the complaint must ensure the confidentiality of complainants during any interviews.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/ukdsi/2026/9780348280098/regulation/25",
    "retrieved_at": "2026-10-30T14:37:45.200804+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}