# The Mortgage Credit Directive Order 2015, Paragraph 3: Knowledge and competence requirements for staff


(1) Creditors and credit intermediaries must require their staff to possess and keep up-to-date an appropriate level of knowledge and competence in relation to—
(a) the manufacturing, offering or granting of consumer buy-to-let mortgage contracts,
(b) acting as a credit intermediary in relation to consumer buy-to-let mortgage contracts, or
(c) the provision of advisory services in respect of consumer buy-to-let mortgage contracts.
(2) The appropriate level of knowledge and competence referred to in sub-paragraph (1) must include at least—
(a) appropriate knowledge of consumer buy-to-let mortgage contracts and the ancillary services typically offered with them;
(b) appropriate knowledge of the laws relating to consumer buy-to-let mortgage contracts, in particular consumer protection;
(c) appropriate knowledge and understanding of the process for purchasing land;
(d) appropriate knowledge of security valuation;
(e) appropriate knowledge of the organisation and functioning of land registers;
(f) appropriate knowledge of the market in the United Kingdom for consumer buy-to-let mortgage business;
(g) appropriate knowledge of business ethics standards;
(h) appropriate knowledge of the consumer creditworthiness assessment process or, where applicable, competence in assessing consumers’ creditworthiness; and
(i) an appropriate level of financial and economic competency.

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Source: https://www.legislation.gov.uk/ukdsi/2015/9780111130810/schedule/2/paragraph/3 (the official version)
Page: https://openlegislation.uk/draft-mortgage-credit-directive-order-2015/schedule-2/paragraph-3
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.