{
  "url": "https://openlegislation.uk/draft-online-safety-super-complaints-eligibility-and-procedural-matters-regulations-2025/regulation-7",
  "json_url": "https://openlegislation.uk/draft-online-safety-super-complaints-eligibility-and-procedural-matters-regulations-2025/regulation-7.json",
  "legislation": "ukdsi/2025/9780348272567",
  "legislation_title": "The Online Safety Super-Complaints (Eligibility and Procedural Matters) Regulations 2025",
  "legislation_url": "https://openlegislation.uk/draft-online-safety-super-complaints-eligibility-and-procedural-matters-regulations-2025",
  "path": "regulation/7",
  "kind": "regulation",
  "number": "7",
  "heading": "Duty to acknowledge receipt",
  "text": "(1) OFCOM must acknowledge, to the individual named under regulation 4(1)(b), receipt of a complaint as soon as practicable after receiving that complaint.\n(2) The acknowledgement must include the date that OFCOM received the complaint.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/ukdsi/2025/9780348272567/regulation/7",
    "retrieved_at": "2026-10-30T14:39:02.506640+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}