{
  "url": "https://openlegislation.uk/draft-package-travel-and-linked-travel-arrangements-regulations-2018/regulation-28",
  "json_url": "https://openlegislation.uk/draft-package-travel-and-linked-travel-arrangements-regulations-2018/regulation-28.json",
  "legislation": "ukdsi/2018/9780111168479",
  "legislation_title": "The Package Travel and Linked Travel Arrangements Regulations 2018",
  "legislation_url": "https://openlegislation.uk/draft-package-travel-and-linked-travel-arrangements-regulations-2018",
  "path": "regulation/28",
  "kind": "regulation",
  "number": "28",
  "heading": "Liability for booking errors",
  "text": "(1) The provisions of this regulation are implied as a term in every package travel contract.\n(2) A trader is liable—\n(a) for any errors due to technical defects in the booking system which are attributable to that trader; and\n(b) where the trader agrees to arrange the booking of a package or of travel services which are part of linked travel arrangements, for the errors made during the booking process.\n(3) A trader is not liable for booking errors which—\n(a) are attributable to the traveller; or\n(b) are caused by unavoidable and extraordinary circumstances.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/ukdsi/2018/9780111168479/regulation/28",
    "retrieved_at": "2026-10-30T15:04:49.548557+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}