# The Package Travel and Linked Travel Arrangements Regulations 2018, Regulation 28: Liability for booking errors


(1) The provisions of this regulation are implied as a term in every package travel contract.
(2) A trader is liable—
(a) for any errors due to technical defects in the booking system which are attributable to that trader; and
(b) where the trader agrees to arrange the booking of a package or of travel services which are part of linked travel arrangements, for the errors made during the booking process.
(3) A trader is not liable for booking errors which—
(a) are attributable to the traveller; or
(b) are caused by unavoidable and extraordinary circumstances.

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Source: https://www.legislation.gov.uk/ukdsi/2018/9780111168479/regulation/28 (the official version)
Page: https://openlegislation.uk/draft-package-travel-and-linked-travel-arrangements-regulations-2018/regulation-28
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.